LUNO Privacy Policy
Effective Date: 07.08.2025
Website: luno.games
Brand: LUNO
1. Introduction
Welcome to LUNO. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://luno.games (referred to as the “Site”), including any related products or services.
2. Information We Collect
We may collect the following categories of personal and non-personal information:
a. Information You Provide Directly
Email address
Username or display name
Age or date of birth (for age verification)
Messages or content you submit via forms or chat
b. Automatically Collected Information
IP address
Browser type and version
Device type and operating system
Pages visited and time spent on the Site
Referring URL
c. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to enhance user experience and collect usage data. You can manage cookie preferences via your browser settings.
3. How We Use Your Information
We use your information for the following purposes:
To provide and maintain the Site and its features
To personalize content and user experience
To communicate with you, including responding to inquiries
To send updates, promotional content, or newsletters (only with consent)
To analyze usage and improve functionality
To enforce our Terms of Service and prevent fraud or abuse
To comply with legal obligations
4. Sharing and Disclosure
We do not sell your personal information. We may share your data in the following situations:
Service Providers: With trusted third parties that assist in operating the Site (e.g., hosting, analytics, email services)
Legal Compliance: If required by law or in response to legal requests (court orders, subpoenas, etc.)
Business Transfers: In connection with a merger, acquisition, or sale of assets
With Your Consent: When you provide explicit permission
5. Third-Party Services
Our Site may include links to third-party websites or use external services (e.g., game engines, social media platforms). We are not responsible for the privacy practices of these third parties. Please review their privacy policies separately.
6. Children’s Privacy
LUNO does not knowingly collect or solicit personal information from children under the age of 13 (or 16 in the EU). If we learn that we have collected data from a child without parental consent, we will delete it promptly.
7. Your Rights and Choices
Depending on your location, you may have the following rights:
Access: Request a copy of your personal information
Correction: Request corrections to inaccurate data
Deletion: Request deletion of your personal data
Opt-Out: Decline promotional emails or cookies
Portability: Receive your data in a structured format (where applicable)
You can exercise these rights by contacting us at [email protected]
8. Data Retention
We retain personal information only as long as necessary for the purposes described above or as required by law. Once no longer needed, data is securely deleted or anonymized.
9. Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no internet transmission is 100% secure. Use the Site at your own risk.
10. International Data Transfers
If you are accessing the Site from outside [your country], your data may be processed in countries that may not have the same data protection laws as your jurisdiction. By using the Site, you consent to such transfers.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users of any material changes by updating the "Effective Date" and, if appropriate, providing additional notice via the Site.
12. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Email: [email protected]